WARRANTY
Quality Granite and Cabinets. hereby warrants to the original purchaser, for residential applications, to be free from defects in materials and workmanship under normal residential usage, we provide Manufacture limited lifetime warranty for our products. This warranty is non-transferable and does not apply to discontinued items.
This Warranty does not include labor for removal or replacement, and it does not extend to defects caused by improper handling, storage, installation, assembly or disassembly, intentional damage, product modifications, exposure to the elements including humidity which may result in warping or splitting, accidental misuse, abuse or negligence.
Countertops
Cabinetry
Wood Finished Characteristics
Natural woods may vary in texture, color and wood grain, and exhibit subtle changes as they age. For example, wood joints may eventually have visible cracking around the joint area and cabinet colors may darken or lighten over time. Sunlight, smoke, moisture, household cleaners and other environmental conditions may cause materials to vary from their original color and/or warp, split or crack. These variations are considered to be the nature of the material in relation to their environmental exposure and are not covered under this warranty.
Open Joints
Seasonable changes in temperature and humidity naturally causes wood to expand and contract. This could cause joint separation. Quality Granite and Cabinets warrants against excessive joint separation after the cabinetry has been stored or installed for 1 year allowing for a seasonal temperature and humidity cycle. The cabinetry must be stored or installed in a climate-controlled environment with a constant humidity level of 45% to 60%.
Hairline Cracks
Hairline cracks are unavoidable in wood cabinets, top-of-the-line or not. They occur wherever there's a joint between pieces of wood with grain running in different directions: for example, the joints between stiles and rails on the doors or the face frames that surround openings. The pieces expand and contract at different rates with changes in humidity, since wood movement is much more pronounced across the grain than with it. Painted finishes, no matter how good or how carefully applied, and just can't keep up. Every species and grade of solid wood behaves this way, although cracks are more noticeable on light-colored cabinets than on dark ones. Hairline cracks does not apply to this warranty.
Drawer Slides and Hinges
All hinges and drawer slides are covered with a limited 5 year warranty. If the hinge or drawer slides fail to operate satisfactory under normal use, they may be returned for replacement in 1 year from the date of purchase. Buyer is responsible for the replacement shipping costs.
Quality Granite and Cabinets provides a warranty for cabinetry, door hinges, and drawer glides to the original consumer purchaser. This warranty guarantees that the mentioned products will be free from defects in material and workmanship under normal use for a period of 5 years from the purchase date (Proof of Purchase required). However, please note that this warranty is only applicable to the original purchasing consumer within the United States and is non-transferable. Any changes or modifications to this warranty can only be made by an authorized officer of Quality Granite and Cabinets.
This warranty does not cover normal wear and tear, damage or defects caused by accidents, misuse, abuse, or lack of necessary maintenance; nor does it cover alteration, modification, improper installation, improper handling / storage, environmental conditions, nor any labor expenses.
A vendor, at our option, may elect to repair or replace with a functionally equivalent product any product covered by this warranty. Some replacement parts are subject to availability and may differ from the original parts received. Return of defective product may be required for a replacement to be issued. Repair parts or replacement parts are at the expense of the vendor, but customer shall bear all other expenses. These expenses may include, but are not limited to, cost of removal and reinstallation of products, labor expenses, etc. Further, we reserve the right to modify or alter any Product design, specifications, or materials without obligation to make similar changes to Products previously manufactured or sold by Quality Granite and Cabinets.
Due to the unique nature of wood, no two pieces are alike. Variations in color and grain pattern are inherent characteristics that enhance its natural beauty and are not considered imperfections. Over time, environmental factors like light, moisture, cleaners, and smoke may cause the darkening or mellowing of the cabinet's appearance, which is a natural process and should be expected. It's essential to understand that this warranty does not cover the natural aging, darkening, mellowing of wood color, or inherent growth characteristics of the wood. No dealer, agent, contractor, or installer has the authority to alter or extend the above warranty. The statements mentioned here constitute the only expressed warranties extended by Quality Granite and Cabinets, replacing any other warranties. All styles, finishes, hardware, and specifications are subject to change without prior notice from Quality Granite and Cabinets. Quality Granite and Cabinets is not responsible for any typographic errors in its product materials.